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Important Contact Information

Advantage One

Member Contact Center:
(734) 676-7000 (Call or Text)
M - Fri 9:00 a.m. - 5:00 p.m.

Brownstown Fax:
(734) 676-7191

Southgate Fax:
(734) 282-3943

Routing/Transit #:
272485107

24 / 7 Loan Hotline:
(734) 676-7000

Online Bill Pay Support:
(800) 877-8021
M - Fri 7:00 a.m. - 1:00 a.m.

Wiring Transfer Instructions:
All of the below information must be given for Advantage One CU to receive a wire transfer on your behalf.

Wire to:
Alloya Corporate Credit Union
ABA# 272478075

For Further Credit to:
Advantage One Credit Union
ABA# 272485107

For Final Credit to:
Your name and account number

 

Visa® Debit Card

Card Activation:
(800) 631-3197

Cardholder Selected PIN:
(888) 886-0083

Lost/Stolen/Report Fraud Activity:
(734) 676-7000 (M-F, 9 a.m. - 5 p.m.)
(866) 563-3953 (After Hours, Weekends, Holidays)

 

Visa® Credit Card

Card Activation Phone Number:
(800) 631-3197

Cardholder PIN:
(888) 886-0083

Platinum Card - General Info/Lost/Stolen/Report Fraud:
(866) 602-3982

Signature Card - General Info/Lost/Stolen/Report Fraud:
(866) 599-6693

CU Rewards - General Inquiries:
(800) 637-7728

CU Rewards - Travel Redemption:

(800) 900-6160

CU Rewards Merchandise/Redemption Status:
(888) 634-6318

Lock Box / Payment Address:
PO Box 37603
Philadelphia, PA 19101-0603

Overnight Lock Box Payment Address:
560 Carillon Parkway
St. Petersburg, FL 33716

 

GreenPath Financial Wellness

(877) 337-3399
GreenPath Financial Wellness

 

Mortgage Center (For Existing Members Only)

(888) 562-6865
https://advone.mortgagecenter.com/

 
 

Harland Clarke (check reorder)

To reorder checks, please visit:
https://www.ordermychecks.com/login_a.jsp

 

TruStage Insurance

(855) 355-1202
Online

 

Mechanical Repair Coverage

24-hour Roadside Assistance:
(866) 603-5420

Repair Authorization:
(800) 752-6265 (All states except Florida)
(800) 621-2130 (Florida only)

Member Services:
For questions other than Roadside Assistance and Claims
(888) 557-8955 

 

CU Financial Alliance (for existing members only)

Jenn Drummond
(616) 648-5493