AOCU’s Learning Destination

Learn & Grow with AOCU

Whether you are looking to expand your Digital Banking skills, or wanting to better your financial knowledge, you've come to the right place!

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Online Banking Video Tutorials

Check out our YouTube channel for how to use online banking videos. 

 
 

Bill Pay Overview

 

Audio Banking

1-833-3-MYAOCU (833-369-2628)

MAIN MENU

  1. Account Balance

  2. Transfer Funds or Make a Payment

  3. Account History

  4. Future Dated Transactions

  5. Report a Debit Card Lost or Stolen

  6. Stop Payment

  7. Change Your PIN

  8. Get Account Information by Email

  9. Credit Union Information

GLOBAL COMMANDS

Speech (8*)
Help Menu (1*)
Main Menu (3*)
Go Back (*)

Skip (5*)
Repeat (#)
Hang Up (7*)
Operator (0)

FUNDS TRANSFER & PAYMENTS MENU

1. Payments Menu

  1. Make an Immediate Payment

  2. Schedule a Payment

2. Transfer Funds Immediately

3. Schedule a Funds Transfer

4. Hear Existing Scheduled Transfers

ADDITIONAL OPTIONS MENU

1. Future Dated Transactions

2. Hear Existing Scheduled Transfers

STOP PAYMENT ACTIVITIES MENU

1. Stop Payment on a Specific Check Number

2. Stop Payment on a Check Range

3. Stop Payment Inquiry

 

Financial Education

Become an expert with Banzai's FREE Interactive resources. It's fun and easy to use! Get started today by selecting a topic below.

Coaches Interactive Series

Collections Interactive Series

  • Coach: What Mortgage Can I Afford?
    Find the mortgage that will work best with your goal monthly payment.

  • Using Credit Cards
    Using credit cards wisely paves the way for big purchases in the future—like a home or car, but be wary of spending more than you can manage. 

  • Begin Investing
    Investing can seem overwhelming. Stocks, growth, and markets—it's a lot to learn, but anyone can do it, and it's easier than you think. Don't let the unknown keep you from a flourishing future.

  • Getting Married
    In sickness and in health, for richer or poorer...Actually, let's keep "poorer" out of it. You're a team now; tackle financial decisions, budgeting, and debt together. It's romantic! 

  • View more online Collections Series for more topics